IMRelay
IMRelay is in private beta. Signups are not open yet. The pricing and integrations below describe the product as it is being built.

Customer support, answered from your own docs

Your team and AI, in one Unified Inbox.

Answer your customer queries seamlessly, using your existing FAQ and any other knowledge-base docs. Every message in one place, with full history.

See how it works

Private beta. Signups are not open yet.

Free to start. 100 AI answers, on one number. No card.
WhatsApp is live today. Bring the WhatsApp Business number you already use.

Everything it talks to.

Channels, models and knowledge sources. Bring your own key, so you are billed by your provider, not by us, and nothing is ever trained on your conversations.

Where people reach you

3 channels
WhatsAppLiveIMRelay ChatLiveSlackSoon

Bring your own key

5 models
ClaudeLiveOpenAILiveGeminiLiveDeepSeekLiveMeta AISoon

Your knowledge base

3 sources
NotionLiveGoogle DriveLiveBoxLive

Meta Business Agent answers on Meta’s model and Meta’s bill instead of yours. It is not enabled yet.

It hands over rather than guesses

Every answer is built from your own documentation and cites the page it came from. When your docs do not cover the question, it stops and passes the thread to your team instead of improvising.

One inbox, one conversation

Your customer gets one thread, not a bot and then a queue. Same history, same place, nobody repeating themselves. A seamless customer experience.

It sets itself up from your docs

Connect your workspace and IMRelay reads what you granted, works out which pages to answer from and why, and shows its reasoning. You review and confirm. No property names to guess at, nothing configured blind.